“From a scale of 1 to 10, how would you rate your experience at our branch?” That’s the question I got via email after spending one hour standing in line at a bank. My answer was: a 4. The next day, I received a phone […]
In this article, we share an imaginary talk with the Italian genius about innovation, human limits, and facing the future through value-creation and teamwork.
The other week, a client and I were discussing how to approach an innovation process within their organization. After reviewing and agreeing on the details, I asked how we’d proceed after each work cell produced an MVP […]
In the middle of the pandemic, many people predicted the end of globalization. However, as the world picks up speed again, we’re coming to realize that globalization didn’t go anywhere, though it was redefined. Let’s […]
We're going through challenging times — and they're not letting up. Whenever stability seems to be around the corner, it runs away from us. And we may have to get used to this constant chase.
The Rolling Stones just started their new world tour in St. Louis, Missouri, but they’re no longer the Stones of old. A few weeks back, the great Charlie Watts, the band’s iconic drummer for over 50 years, passed away. […]
It’s surprising how little is understood about digital transformation — and the profound organizational shifts it entails. In the interest of clarifying matters, we’ll review four important areas for analysis and share […]
In the post-pandemic era, we’re starting to measure time with a different kind of clock. Every passing second forces us to make radical decisions in order for our organizations to survive.
Its invention came and went, […]
Organizations and their leaders must manage both their own emotions and those of others in different ways. It used to be that they could do this in successive steps, but now they have to manage everyone’s emotions at […]
In the world of work, we’re increasingly talking about hybrid office models. Yet we often do so within a framework that’s resistant to change. What’s the secret behind a truly hybrid, irregular model?
Today we have to […]
The creator of Tesla and co-founder of Paypal has dared to dream of a utopia. This is what all entrepreneurs should be doing. And the pandemic has only reminded us of the value of ambitious thinking.
18 years ago, […]
Man reached the Moon in 1969 propelled by the mathematical calculations of Katherine Johnson (1918-2020). Security forces have worn bulletproof vests since the discovery of Kevlar by Stephanie Kwolek (1923-2014) while […]